Restricted Activities on GetYourGuide

At GetYourGuide, we aim to enhance our marketplace for the best performance of your activities and to ensure a great customer journey from their first discovery moment to when they finish their trip.Our commitment to quality-first means that we carefully review the activity descriptions provided by our Supply Partners before they go live, making sure they comply with our content standards and complement the diverse offerings on our platform. It’s by maintaining these high standards together that we create a marketplace where both you and travelers can find success.  Core Standards and Requirements All activities on GetYourGuide must meet our safety, ethical, and legal standards.Experiences that raise concerns about customer safety, ethics, animal welfare, or inappropriate/illegal content will be removed, and supplier accounts may be deactivated. All decisions are at GetYourGuide's discretion. The following guidelines highlight most activities that are no longer accepted, though additional restrictions may apply: Restricted Activities on GetYourGuide Technology Products SIM cards, eSIMs, WiFi devices and phone data plans Self-Guided Experiences Self-guided discovery games without physical tickets, physical tour guide or equipment or those that require a third party app download/login. This includes: Self-guided audio tours Self-guided walking tours or city exploration games Mobile-guided scavenger hunts Basic Transportation Services Modes of rental transportation that are not related to an experience or guided tour (e.g. car, motorcycle or scooter rentals) Non-experiential transfers; focused solely on getting travelers from point A to B using a standard vehicle (e.g. private van, taxi, or standard car service) Standalone Services Accommodation bookings (hotel rooms, apartment rentals) Airport lounge access Beauty and tattoo services (e.g. eyelash services, nail salons, beauty salons, make-up classes…)  Concierge, visa appointment and e-visas, or luggage storage services Shopping and Retail  Listings solely for purchasing merchandise, souvenirs, art or any other items  Art galleries without an entry ticket Activities in Restricted Locations Activities in the following countries: Afghanistan, Bangladesh, Belarus, Cuba, Iran, Myanmar, North Korea, Pakistan, Russia, Sudan, Syria, Ukraine, Venezuela  Other Restricted Activities Activities where gambling is taking place as part of the activity Activities involving the consumption or purchase of drugs during the activity Related Articles:  Safety, Ethical, and Legal Standards at GetYourGuide GetYourGuide’s Animal Welfare Policy Articles in this section Understanding Performance Analytics Dashboards Alternatives to cancelling/reducing cancellations GetYourGuide’s Animal Welfare Policy How ranking works on GetYourGuide Replying to customer reviews in the Supplier Portal Restricted Activities on GetYourGuide Safety, Ethical, and Legal Standards at GetYourGuide Understanding Customer Reviews on GetYourGuide Understanding Insights on the Supplier Portal Understanding Review Summaries to improve your products See more