Using Contextual Help in the Supplier Portal (Beta)

Discover how to utilize the Contextual Help feature in the Supplier Portal to access FAQs and videos without leaving the Supplier Portal. What is Contextual Help? Contextual Help is a feature within the Supplier Portal designed to assist users by providing relevant FAQ articles and videos based on the page they are currently viewing. It helps users find answers quickly without navigating away from the portal. Accessing Contextual Help: Locate the help panel on the right side of the Supplier Portal. Click to open and view suggested articles and videos. Searching the FAQ Database: Use the search bar within the help panel to find specific topics or questions. Benefits of Using Contextual Help: Saves time by providing immediate access to relevant information. Enhances user experience by reducing the need to leave the Supplier Portal for help. Actionable Tip or Note: Regularly check the help panel for updates on new articles and videos that can assist you in optimizing your use of the Supplier Portal. Frequently asked questions: Can I customise the suggestions in Contextual Help?Currently, suggestions are based on the page context and cannot be manually customized. Is Contextual Help available on mobile devices?Yes, the feature is designed to be mobile-responsive. Use the Contextual Help feature to streamline your navigation and enhance your experience on the Supplier Portal.  Related articles: Using the Supplier Support Chat (EU and USA Only) Navigating Help Center Authentication on Supplier Portal Articles in this section Using Contextual Help in the Supplier Portal (Beta) Using the Supplier Support Chat (EU and USA Only) [Video] Finding Help and Resources Navigating Help Center Authentication on Supplier Portal Navigating the "Bookings" Section in the Supplier Portal Supplier Portal: Navigation menu How to reactivate options in the Supplier Portal Using the ticket scanner on the Supplier Portal