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How do I write a review, a detailed and succinct pne without sounding bitter.
I recently hosted an Airbnb host who had other guests that were not listed on the reservations. He asked me to update the booking to include the guests but when I did, he rejected the update. My outdoor camera confirmed at least 8 people in total. He moved my furniture and dented the wall and window seal in the process. Left condom on the floor and smoked inside the house which were all against the house rules.
He continues to claim that he didn’t do anything wrong and we are currently going through the resolution center. It was a 2 day booking and all 4 bedrooms and 3 bathrooms were used. He even called to ask why 1 put of 5 smart big screen TV’s was having a connection issue around past 11 pm.
I just got an alert that he left us a review. I already prepared a review that I was going to post on day 14 in case he didn’t write us one. But now that he did, I know its not good. But I need to make sure to write a detailed and yet professional review.
Below is my review;
Unfortunately, I cannot recommend this guest. He claimed to be an Airbnb host himself, but his behavior did not reflect the standards expected from someone familiar with the platform.
He arrived with 8 additional guests who were not included in the original reservation and only mentioned this upon arrival, stating he was driving and couldn’t update the booking earlier. When the reservation was adjusted to reflect the actual number of guests, he refused to pay the difference.
He also violated house rules by smoking inside the property, rearranging furniture, and causing damage to the wall and window seal. Overall, this stay showed a clear lack of respect for the house rules and the space. I strongly advise other hosts to proceed with caution.
Looking forward to hearing your thoughts.
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