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I see that there was a discussion about a year ago regarding host reviews of guests. I have recently questioned myself more about this process. I am effusive about great guests and give them 5 stars. If something small occurred or there was miscommunication, I usually mention it in a private note. Recently, I am finding some guests (typically American—forgive me if I’m being inappropriate) are more critical than in the past. I’ve given them 5 stars but get 4 stars for location or value (how they determine that is beyond me), even when they choose my place specifically for being close to family or friends. I really go out of my way to make a welcome environment. If someone is really bad with cleanliness or violating a House Rule, I give them a 3 or 4 and make a mention in the review. But overall, I’m generous. One incident lately made me question whether or not I want to review every guest. (Is there pressure to do so?) A guest asked me several questions before arrival, sometimes the same ones that I already had answered or were in my description/opening comments. She wanted an alternative access to bring heavy suitcases in and I gave detailed instructions twice. She ignored them even though I was waiting to facilitate for her.She had a problem with her phone, was panicky, we offered suggestions. I reviewed her with 5 stars—she didn’t really violate anything–but I was not excited in my comment. She gave me all 4s. Then I was so angry with her that I responded publicly stating that she was a difficult guest. In 8 years hosting, I’ve never gotten all 4s, never more than 2 in one review, and rarely one. I learned from this experience that you really can’t please everyone. I’ve been so fortunate to have guests who were really lovely, so I know that this person was stressed and unpleasant. Now I’m feeling shy about reviews. And why are we not allowed as hosts to rate someone in increments — a 4.5 instead of 5, etc.? If a host comments only “Nice guest,” I can pretty well read into that that the host was less than pleased. Isn’t that enough to say if the guest was just “okay”? In short, reviewing and being reviewed is tricky. I don’t think AirBnB would be happy if hosts always said what they really want to say!