Reddit - Travel Discussion

Airbnb gets rid of Strict cancellation policy, and other changes

I just got the following email from Airbnb. The Strict cancellation policy is going away today. There's a new Limited cancellation policy. And ALL policies now allow guest to cancel for free for 24 hours after booking! # Cancellation policy updates * Starting today, we are rolling out changes to our cancellation policies. We’re making these changes because we’ve seen that hosts who offer more flexibility earn more. In fact, globally, hosts who switch from the Strict policy to the Firm policy earn 10% more on average. * Listings with free cancellation periods longer than 48 hours now stand out in search * 44% of guests say free cancellation is one of their top needs when choosing a place to stay. That’s why we now highlight listings with free cancellation that allow guests to cancel their stay more than 48 hours after the booking was made. * All cancellation policies give guests 24 hours to cancel stays more than a week away * Guests will now have 24 hours to cancel a stay for a full refund, when booking a trip that’s less than 28 nights in duration and more than 7 days away. This applies to all cancellation policies and replaces any previous 48-hour grace periods. * We’re introducing a new Limited cancellation policy * We’ve heard from hosts that they’d like more options that allow them to meet guests in the middle. So, you’ll now be able to offer a cancellation policy that allows guests to get a full refund if they need to cancel at least 14 days before their trip, giving you a chance to rebook your listing. * The Strict cancellation policy is going away * Starting today, the option to choose a Strict cancellation policy for any new listings will go away. --- **Post Details:** - **Subreddit:** r/airbnb_hosts - **Author:** u/OrneryAcanthaceae217 - **Score:** 90 upvotes - **Upvote Ratio:** 85.0% - **Comments:** 170 - **Posted:** 7/3/2025 - **URL:** https://reddit.com/r/airbnb_hosts/comments/1lqdbg6/airbnb_gets_rid_of_strict_cancellation_policy_and/

Was this helpful?

Have a different question?

Can't find the answer you're looking for? Submit your own question to our community.

🛎️ Get Weekly OTA Fixes

New answers, vendor issues, and updates — straight to your inbox.