Major Disruptive Events Policy

Overview In general, cancellations and refunds for Airbnb reservations are governed by the listing’s cancellation policy. In the rare circumstances that large-scale events prevent or legally prohibit completion of a reservation, the Major Disruptive Events Policy (the “Policy”) may apply. When this Policy applies, guests can cancel their reservation and receive a refund, travel credit, and/or other consideration regardless of the reservation’s cancellation policy, and hosts can cancel without fees or other adverse consequences, although their listing’s calendar will be blocked for the dates of the canceled reservation. This Policy applies to reservations for homes, services, and experiences and is applicable to reservations that are ongoing or that have a check-in on or after the effective date, except as otherwise notified by Airbnb to users. The Major Disruptive Events Policy is not an insurance policy.