Airbnb Help & Solutions

Find verified solutions and expert advice for Airbnb issues.50+ answers for tour vendors and hosts.

50 articles
10 categories
24/7 updated

Recent Airbnb Articles

Sudden drop of interest

Community Center

Hi everyone! We listed our first property on Airbnb in June and got many inquieries and 4 bookings in the space of 3 wee...

Hello, I am caline. Just wanted to check in and say hi.

Community Center

How can I boost my business for visibility. How can I boost my business for visibility. Unhappy guests due to ants - w...

Please dear host members, feel free to critique our listing.

Community Center

Please feel free to ciritisize our listing. New here since May and still not gotten a booking.   Sundowner cool stay. ...

Unhappy guests due to ants - what would you do?

Community Center

Hello, we are new to hosting and have an air BnB in the mountains. The house is new (3 years old) and during the winter ...

Help me improve visibility for my new listing.

Community Center

Please advice on how to improve visibility for my new listing.I recently added a second listing.I have tried searching g...

Browse by Category

Community Center

Sudden drop of interest

Hi everyone! We listed our first property on Airbnb in June and got many inquier...

Hello, I am caline. Just wanted to check in and say hi.

How can I boost my business for visibility. How can I boost my business for vis...

Please dear host members, feel free to critique our listing.

Please feel free to ciritisize our listing. New here since May and still not got...

Unhappy guests due to ants - what would you do?

Hello, we are new to hosting and have an air BnB in the mountains. The house is ...

Help me improve visibility for my new listing.

Please advice on how to improve visibility for my new listing.I recently added a...

+19 more articles in Community Center

Pricing & Revenue

To obtain booking via airbnb

how to get bookings via airbnb     The Nest - Rose Studios guest suite in We...

My listing not getting any views/booking

Hi all, I am very new to hosting and I don’t understand why my listing is not ge...

Critique my listing - Peter from Switzerland

My trouble is, I started 3 years ago as a host, but never rented it out - rather...

Customer Service

Get $100 USD for referring a service host

Know a great massage therapist, caterer, or hair stylist? Refer a local host to ...

Provincial Registration, BC

I am having issues, publishing my listing when i am entering Provincial Registar...

Welcome to Uganda

Hello my great guests here am back again after some long time and really feeling...

Saving dated of availability on the calendar

Can someone guide me through how to save availability dates on the calendar? I m...

Wanted experts to guide me as an Airbnb host

I'm Magesh from India, Chennai. Currently, constructing a home with 6 beds. Want...

+5 more articles in Customer Service

Marketing & SEO

How to ask guests for reviews after their stay?

Hi everyone!I want to learn —how to  ask your guests to leave a review after the...

Airbnb Community Discussion

One King or Two Queen Beds

Hi all! We are furnishing a 1400sq ft cabin with two big bedrooms and 2.5 baths ...

Critique my listing

Hi! Im Varnika from Zirakpur, India. Ive just started hosting and Im here to ask...

Como vocĂȘ incentiva seus hĂłspedes a serem mais conscientes do consumo de energia?

Ol a todos, feliz tera-feira! Como anfitries, um dos desafios constantes que voc...

One King or Two Queen Beds

Hi all! We are furnishing a 1400sq ft cabin with two big bedrooms and 2.5 baths ...

obbligo di installare estintori da 6 Kg

Vorrei sentire cosa pensano gli host dellobbligo di installare un estintore da 6...

+2 more articles in Airbnb Community Discussion

HomeAll topicsYour reservationsCancellationsMajor Disruptive Events Policy

Major Disruptive Events Policy

Overview In general, cancellations and refunds for Airbnb reservations are gover...

HomeAll topicsAbout AirbnbOur community policiesCommunity expectationsOff-Platform and Fee Transparency Policy

Off-Platform and Fee Transparency Policy

By hosting on Airbnb, you agree to abide by our terms and policies, including ou...

HomeAll topicsLegal TermsTerms of ServiceTerms of Service

Terms of Service

Terms of Service for Users outside of the EEA, UK, and Australia Section 22 of t...

HomeAll topicsAbout AirbnbOur community policiesCommunity expectationsGround rules for home guests

Ground rules for home guests

We require everyone who is part of our community to stick to these simple rules ...

HomeAll topicsAbout AirbnbHow Airbnb worksAbout Airbnb: What it is and how it works

About Airbnb: What it is and how it works

Whether you host a home, lead guests on an exciting tour, or provide a service (...

Can't find what you're looking for?

Submit your own question and get help from our community of Airbnb experts.

Submit a Question