Viator Help Article 47

a Tripadvisor companyManage My BookingHelp CenterBrowse by TopicPlanning Your ExperienceMaking a ReservationBooking Confirmation and TicketsManaging Your Booking(s)Arriving in Your DestinationPayment OptionsMy Account and ReviewsSpecific Needs and AccessibilityPolicies and Helpful InformationViator AppBooking confirmation The vast majority of experiences available on Viator offer immediate confirmation. If confirmation isn't received instantly, it may take up to 48 hours. At that time, you will receive either confirmation or notice that the tour is unavailable for your requested time/date/option via email. If there are alternatives available, you may select an available date/time/option or cancel your reservation with a full refund. In these cases; be sure to respond as soon as possible with your preference as availability may be limited. If there are no suitable alternatives, your reservation will automatically be canceled and refunded in full. Many of our most popular experiences have similar alternatives, so be sure to check back on the site to find the one that's right for you! Chat Chat Email Phone BackLog in for Personalized ExperienceI don't know my account detailsSimilar articlesRe-confirming your reservationReceiptsAccessing your Ticket(s)