Viator Help Article 49

a Tripadvisor companyManage My BookingHelp CenterBrowse by TopicPlanning Your ExperienceMaking a ReservationBooking Confirmation and TicketsManaging Your Booking(s)Arriving in Your DestinationPayment OptionsMy Account and ReviewsSpecific Needs and AccessibilityPolicies and Helpful InformationViator AppHow to cancel a booking In most cases, you can cancel your booking for a full refund up to one day before your activity. However, please check the "Terms and Conditions” section of your ticket for the detailed cancellation policy for your specific activity. To cancel your booking: Go to Bookings Select 'Cancel for free by...' and follow the instructions. You will receive an email confirming cancellation along with the appropriate refund details. NOTE: The 'Cancel Booking' option will not be available if your tour/activity is designated 'Non-Refundable,' (as these reservations cannot be canceled or changed.) You may also find your booking directly using your Itinerary Number. Your Itinerary Number is a ten-digit number listed as “Confirmation Number” on your confirmation email. You can also find the Itinerary Number on your credit card statement in this format: IT-XXXXXXXXXX. ChatPhoneEmail BackLog in for Personalized ExperienceI don't know my account detailsSimilar articlesRequesting a RefundMaking changes to a reservationReserve Now Pay Later reservation changes